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Terms of Service

2026/11/08

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and YouReel ("we", "us", or "our"), governing your access to and use of youreel.co (the "Service"). By accessing or using YouReel, you agree to be bound by these Terms. The Service is provided in English only.

2. Accounts and Eligibility

  • Eligibility: You must be an adult of legal age in your jurisdiction to use the Service.
  • Sign-in: Generating videos requires creating an account via email verification code or optional Google sign-in. You can also purchase a single template video by card.
  • Account Security: You are responsible for safeguarding your credentials and for all activity conducted through your account.
  • Account Deletion: You may delete your account at any time directly in Settings.

3. Pricing, Credits, and Payments

  • Pricing: YouReel offers one video for $9.99 by card, or one-time credit packs:
    • 1,600 credits (about 4 template videos) for $29.99
    • 4,000 credits (about 10 template videos) for $69.99
  • Taxes: Prices shown are the prices you pay; any applicable sales tax or VAT is included.
  • No Subscriptions: All purchases are one-time payments. There are no subscriptions, and nothing renews automatically.
  • Credit Terms: Purchased credits are valid for 3 months from the date of purchase. Credits have no cash value, are non-transferable, and cannot be redeemed for fiat currency.
  • Payment Processing: Payments are processed by Dodo Payments, our merchant of record. Dodo Payments handles all payment card details securely; we never see or store full card numbers.
  • Automatic Failure Refund: If a paid video fails to generate, the spent credits or your card payment come back automatically.
  • Refund Policy: Other refund requests are governed strictly by our Refund Policy.

4. Content Rules and Acceptable Use

You agree to respect the following content rules when using YouReel:

  • Consensual Uploads Only: You may only upload photos of yourself or of other adults who have given you their explicit, informed consent.
  • Strictly Prohibited:
    • No photos or content featuring minors;
    • No photos of celebrities or public figures without their explicit consent;
    • No sexually explicit, pornographic, hateful, violent, or deceptive content;
    • No content that infringes any third party's intellectual property, privacy, or publicity rights;
    • No scraping, reverse engineering, bypassing security or credit controls, or overloading our infrastructure.
  • User Responsibility: You are solely responsible for all photos and prompts you upload, and for how you use or distribute generated output videos.
  • Enforcement: We reserve the right to refuse or remove any content and suspend or terminate accounts that violate these rules, without liability.

5. Content Rights, Generation, and Deletion

  • Your Uploads: You retain ownership of the photos you upload. You grant YouReel and our third-party infrastructure and AI model providers a limited license to host, transmit, and process your photos and prompts solely to make the requested video. We do not use your uploaded photos to train AI models.
  • AI Outputs: Subject to payment and compliance with these Terms, you may use the short AI videos generated for your requests. AI output may be imperfect, unpredictable, or non-unique across different users. We make no guarantees regarding output quality.
  • User Control and Deletion: You control your data. You can delete any of your videos yourself at any time from "My videos", and you can delete your whole account, with the photos you uploaded, from Settings. Deleted content no longer appears in your account and is removed from our storage.

6. Service Availability and Disclaimers

The Service and all generated outputs are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express, statutory, or implied, including merchantability, fitness for a particular purpose, non-infringement, or quality. We do not warrant that the Service will be error-free or uninterrupted.

7. Limitation of Liability

To the maximum extent permitted by applicable law:

  • YouReel and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill.
  • Our total aggregate liability arising out of or related to your use of the Service shall not exceed the amount you actually paid to YouReel in the three (3) months preceding the claim.

8. Indemnification

You agree to defend, indemnify, and hold harmless YouReel, its operators, contractors, and partners from and against any claims, losses, liabilities, damages, and expenses (including reasonable legal fees) arising from or relating to your uploaded content, your use of generated videos, or your violation of these Terms or applicable law.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Updated versions will be posted on this page with a revised date. Continued use of the Service following such updates constitutes your acceptance of the revised Terms.

10. Governing Law and Contact

These Terms are governed by the laws applicable where YouReel is operated, without regard to conflict of laws principles. For any questions regarding these Terms, contact us at support@youreel.co.